Qualifications:
Minimum of six years directly related experience, including list management and development and/or acquisitions (focus tailored by divisional needs).
Minimum of one year of experience in a supervisory/management capacity.
Bachelor’s degree required.
Our company has an excellent opportunity for a technical documentation specialist and writer. We are the premier, full-services provider of advanced technology solutions dedicated exclusively to the financial services industry. This is an excellent opportunity with an exciting, successful and fast-growing organization. The ideal candidate is someone who has experience writing for the financial services / investment brokerage industry and enjoys working with content to produce quality, user-friendly user manuals. This person will own all aspects of product documentation for the Fetter Logic applications and will design, create, write and deliver concise, easy-to-understand documentation.
Responsibilities
In this role, you will write and edit online and printed documentation for users of brokerage firms’ software applications while obtaining objectives of improved, streamlined documentation. You will apply internal and industry standards and best practices to both new and existing documentation to achieve those goals. In addition, you will work with the Development, Product, and Project Management teams to clarify business requirements and documentation assignments.
Our ideal candidate
• Successfully sets goals and meets tight deadlines in a fast-paced environment
• Has worked independently on projects
• Produces high-quality work with minimal supervision
• Possesses exceptional writing and organizational skills
• Is comfortable managing multiple tasks concurrently and initiating communication with other departments for follow up information
• Ability to decipher relevant information from technical specifications for the target user and task
• Exercises a strong commitment to quality and best practices
Required Qualifications
• Minimum 5 years experience technical writing in the software industry
• Experience working in and knowledge of the financial services/brokerage industry required
• Bachelors Degree or equivalent work experience in a related field.
• 5+ years experience in Web-based information development and technical writing
• Experience developing, writing and editing knowledge-base support systems or content for FAQs for client/server applications
• Experience writing and editing software product documentation
• Outstanding writing and editing skills and a proven ability to produce clear, concise information
Knowledge, Skill and Ability
• Strong project management skills and extremely detail-oriented
• Proactive and ongoing follow up with all internal resources
• Creative problem solving skills
• Excellent verbal and written communication skills
• Highly motivated, self-starter, able to deal with constant change
• Positive, professional demeanor – coupled with a great sense of humor
• Excellent computer skills – must be highly adept at utilizing the Web and be well versed in Microsoft Office programs. Image editing software experience a plus, i.e., Photoshop.
Experience
Please send cover letter, salary requirements to the above stated email id.
Position Overview:Key Responsibilities:
Carry generally non-routine work in support of administrative functions such as answering phone calls, coordinating staff schedules, travel, correspondence, presentations, and preparation of detailed reports. Manage outside speakers scheduling, travel, accommodations etc.) and visitors schedules, staff speaking engagements and conferences. Handle details of a confidential and critical nature. Review and edit departmental documents for grammar, style, formatting and filing. Independently coordinate multiple on-going off-site meetings for department staff. Perform other ad-hoc administrative duties as assigned
Minimum Requirements:
The qualified candidate will need to demonstrate excellent communication (listening, verbal and written) skills, strong interpersonal skills, exercise independent judgment to optimize internal processes and procedures; have demonstrated advanced proficiency in Microsoft Word Suite; displays ability to independently solve non-routine administrative functions and complex issues, demonstrated ability to quickly possess a good understanding of departmental and company policies and procedures, uses high level of discretion and work ethic in dealing with peers and colleagues in general: highly professional. HS diploma with 4-8 years or BA/BS (or equivalent degree) and 3-6 years of administrative work experience.
•Designs, develops and administers training programs for off-the-shelf and configured software and solutions
• Determines what content is critical to be communicated to employees, and trains internal employees on policy, procedure as well as application use
•Ensures information is current by deciding which items need to be changed or updated.
•Facilitates classroom training and activities.
•Adjusts classroom activities according to audience needs.
•Personalizes delivery of information for greatest impact while still conveying the intended information.
•Partners with internal as well as external clients to design, develop, deliver, and measure customized solutions
•Works with management team to implement career development and management development processes and program.
•Maintains records of training activities and employee progress. Monitors and reports effectiveness of programs.
•Learns all solutions to provide training deliverables internally and to clients
Documentation Responsibilities:
•Keep up to date on all new solutions to train provide training deliverables internally and to clients
•Writes, edits and revises documentation for product development, support services, and both internal and external clients.
•Produces clear and concise documentation for our Enterprise Packaging Management Software; a web-based, database-driven mission critical application.
•Retrieves, organizes, analyzes and synthesizes complex subject matter and transforms it into easy-to-understand information for specific audiences (Users, Administrators, Copywriters).
•Participates in planning the overall design of software product documentation, for example, installation, operation, and maintenance instructions and other technical publications, such as technical data sheets, integration guides, process guides, etc.
•Participates in the design and development of documentation presentation and distribution systems.
•Creates, applies, and revises templates as necessary adhering to specific Style Guide.
•Interviews subject-matter experts, attends project meetings, manages project hours, and recommends documentation improvements.
•Protects intellectual property during development and dissemination of documentation
•Writes documentation that conforms to best practices for writing, presentation, and editing standards
•Creates product and services collateral including manuals, help file, certificates and trainer documentation.
Requirements:
•Bachelor's Degree from a four-year college or university.
•2-5 years of experience with classroom delivery and training material preparation or equivalent combination of education and prior experience as a Trainer.
•3+ years experience as a technical writer
•Experience with knowledge capture
•Proficiency with MS Office Suite, especially MS Word, and RoboHelp
•Proficiency with web applications (Breeze)
•Previous job experience in a high-tech industry highly desirable
•Exemplary technical writing skills
•Excellent communication and presentation skills
•Analytical ability
•Project management skills
•Possesses strong product/technology/industry knowledge
•Works well under time constraints.
•Ability to travel (40%)
•Graphic design experience and proficiency in Photoshop, Illustrator, other graphics programs.
Some job duties include:
-- Handling passports and visas
-- Scheduling meetings
-- Handling calendars
-- Making travel arrangements
-- Handling itineraries
This person will be the right person professionally and personally. Outstanding interpersonal and communication skills are essential. Must be resourceful, forward-thinking, intuitive and flexible.
Requirements
Excellent Benefits! Medical, Dental, Vision, 401K and flexible spending account. Must have a minimum of 3 years administrative experience. Must be high-energy, flexible and have the ability to handle multiple tasks.
Email your resume as an attached word document to Catherine (at) up-me.com.
Email a sample of your writing.
Include at least two references directly relevant to your work.
One must be a direct manager or employer.
The subject line must read: Editorial Asst. Position
If you do not follow these specific instructions, your resume will not be considered.
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Principals only. Recruiters, please don't contact this job poster. Must have: Store Managers are responsible for managing all operational aspects of a company-owned retail store. The primary objective will be to achieve or exceed sales plan for the store. This will be accomplished by: developing excellent customer service, developing and executing events and services, effective management and development of human resources, efficient payroll management and pro-active loss prevention management.
WHO WE ARE: Privately owned corporation that ranks in the top 35 furniture retailers in America. We have 100+ years of success and steady growth. Extremely busy in-house agency is in need of a highly promotional, creative, and results-driven broadcast copywriter.
WHO YOU ARE: You believe a word paints a thousand pictures. You know what it takes to sell the sizzle and the steak. You're constantly fishing for new ideas, have the sense to reel in the good ones, and toss back the rest (or put them on ice to cook later). You're exceptionally creative and detailed-oriented. You are calm, cool, and collected in the midst of day-to-day chaos. You’re confident in your broadcast writing expertise yet modest enough to take direction from others. You appreciate the importance of the correlation of your copy to the success of each promotion. Thus, you continuously strive to outperform prior benchmarks.
JOB RESPONSIBILITIES: Collaborate with creative team to conceptualize promotional ideas. Expand those promotional ideas into broadcast copy. Carefully proofread and edit all copy. Manage time efficiently to keep up with high-volume, deadline-driven environment.
We are looking for writers who feel comfortable writing all levels of resumes including:
Student (entry level)
Executive (CEO)
Military
Federal
Hours are flexible. This is a 1099 contractor position and you can work from home.
Although certified resume writers are preferred, we will also train if necessary.
There will be roughly a 1 week unpaid training period for those writers who are not currently certified.
After training, we pay on a piecework basis in line with industry standards. Quarterly incentives will be issued based on maintaining the required customer satisfaction rating, which allows writers to earn bonuses.
If this sounds interesting to you, please email your resume to paola@employmentmessage.com to be considered for this position.
Space is limited, only the best applicants will be chosen to join our team.
