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Our company is an world leader in Integrated Packaging Management solutions, is searching for a successful training & documentation specialist.
Training Responsibilities:
•Designs, develops and administers training programs for off-the-shelf and configured software and solutions
• Determines what content is critical to be communicated to employees, and trains internal employees on policy, procedure as well as application use
•Ensures information is current by deciding which items need to be changed or updated.
•Facilitates classroom training and activities.
•Adjusts classroom activities according to audience needs.
•Personalizes delivery of information for greatest impact while still conveying the intended information.
•Partners with internal as well as external clients to design, develop, deliver, and measure customized solutions
•Works with management team to implement career development and management development processes and program.
•Maintains records of training activities and employee progress. Monitors and reports effectiveness of programs.
•Learns all solutions to provide training deliverables internally and to clients
Documentation Responsibilities:
•Keep up to date on all new solutions to train provide training deliverables internally and to clients
•Writes, edits and revises documentation for product development, support services, and both internal and external clients.
•Produces clear and concise documentation for our Enterprise Packaging Management Software; a web-based, database-driven mission critical application.
•Retrieves, organizes, analyzes and synthesizes complex subject matter and transforms it into easy-to-understand information for specific audiences (Users, Administrators, Copywriters).
•Participates in planning the overall design of software product documentation, for example, installation, operation, and maintenance instructions and other technical publications, such as technical data sheets, integration guides, process guides, etc.
•Participates in the design and development of documentation presentation and distribution systems.
•Creates, applies, and revises templates as necessary adhering to specific Style Guide.
•Interviews subject-matter experts, attends project meetings, manages project hours, and recommends documentation improvements.
•Protects intellectual property during development and dissemination of documentation
•Writes documentation that conforms to best practices for writing, presentation, and editing standards
•Creates product and services collateral including manuals, help file, certificates and trainer documentation.
Requirements:
•Bachelor's Degree from a four-year college or university.
•2-5 years of experience with classroom delivery and training material preparation or equivalent combination of education and prior experience as a Trainer.
•3+ years experience as a technical writer
•Experience with knowledge capture
•Proficiency with MS Office Suite, especially MS Word, and RoboHelp
•Proficiency with web applications (Breeze)
•Previous job experience in a high-tech industry highly desirable
•Exemplary technical writing skills
•Excellent communication and presentation skills
•Analytical ability
•Project management skills
•Possesses strong product/technology/industry knowledge
•Works well under time constraints.
•Ability to travel (40%)
•Graphic design experience and proficiency in Photoshop, Illustrator, other graphics programs.
Some job duties include:
-- Handling passports and visas
-- Scheduling meetings
-- Handling calendars
-- Making travel arrangements
-- Handling itineraries
This person will be the right person professionally and personally. Outstanding interpersonal and communication skills are essential. Must be resourceful, forward-thinking, intuitive and flexible.
Requirements
Excellent Benefits! Medical, Dental, Vision, 401K and flexible spending account. Must have a minimum of 3 years administrative experience. Must be high-energy, flexible and have the ability to handle multiple tasks.
Location: Savannah
Compensation: $25hr-$30hr
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Please do not contact job poster about other services, products or commercial interests.